Just a publc not opf thanks to Savoy music.

Here's the story

I ordered a video back around Sept 17...
it nebver arrived.

I e mailed them... they said it was sent a few days after that
I replied it doid not arrive and I would contact the post office.. which I did

When I got home there was an e mail stating that they had a delivery confirmation that says I got it at 9:22 am on I believ Spet 22..

Well that's interesting in that my mail is delivered to my home at approx 12:30 PM every day.. and an impossibility that it could have beeen delivered at that time

I called the Poist Offic eback and they said they would get back to me.. that was 6 days ago since then.,, nothing

meantime I sent an e mail back to Tina with the information about deliver times and the imopssibility of a delivery

I alsi suggested that I accept responsibility for anything I cause of anything where I might have a direct involvement in the outcome howvere

in this case I had no such control and as a matter of fact pID $34.44 FOR ABSOLUTELY NOTHING

Savoy music benefiteed from my payment
PayPal benefitted from my payment
the Post Offic ebenefitted from my payment
and I paid for all of it and got nothing and the ONLY person who had no control

I suggested that in future that any shipment be insured against any such possibility ( delivery confimation being absolutley useless as proved by this experience) by Savoy Music

The following day Tima sent me an e mail stating that thyey had issued a credit for the full amount

Congrats to them for doing the right thing

I returned a note sayiong that if the video ever turns up... I'll send a check.

So if you do business with Saviy or anyone else.. make sure that in addition to the (useless) delivery confirmation.. spend the money ( instead) on insurance
which is about the same price as delivery confirmation

Thanks again to Savoy Music and Tina.